Refund and Cancellation Policy

Our policy reflects our commitment to honoring you while stewarding the resources entrusted to us.

Cancellations
You may cancel your subscription or service agreement at any time:

• Email mail@ethne.tech, or

• Cancel directly in your account settings (where available)

Cancellations take effect at the end of your current billing period. We will work with you for a smooth transition of your data where applicable. For custom projects, cancellation terms are outlined in your service agreement.

Refunds
Because we allocate resources to serve you as soon as your partnership begins, we do not offer refunds for payments already processed.

Let's Talk
If you're experiencing financial hardship or believe there's been a billing error, please reach out. If your role or ministry needs change, let's talk. We want to help ensure your network can keep benefiting from your work.

Questions?
We're here to serve you. Contact us at mail@ethne.tech or reach out to your ethnē contact directly.